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Privacy Policy

This privacy notice for Thera Inc. ("Company," "we," "us," or "our"), describes how and why we might collect, store, use, and/or share your information when you use our services, such as when you:

Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use Thera application. If you still have any questions or concerns, please contact us at therapydiaries.app@gmail.com.

What information does the Application obtain and how is it used?

The Application does not provide an option to create an account therefore, we do not store nor have access to your entries and data. Your data are stored only locally on your device and all calculations are done on your device as well. You can optionally backup your data to Google Drive. Your backups are stored in your private cloud space and we don’t have access to your backup files.

We obtain your email address when you request support via email or customer support contact form. We use your email only to contact you to provide support, feedback or important information.

Backup

We advise our users to regularly backup their data. Our users can choose to manually export the backup file and store it wherever they want or they can optionally make cloud backups. The cloud backups are kept in users' private cloud space where we have no access.

Google Drive Backups

Users can optionally backup their data using Google Drive. Their backups are stored in their private Google Drive space and count against their quota. We use a secure connection to your Google Account and data is safely stored in a folder where we nor other apps have access. View Google Privacy Policy at https://www.google.com/policies/privacy/

The email and name permissions are requested in order to display the account details within the app to inform users about the account which is being used for the backups. The app does not keep email addresses and names within the app. The app asks Google Sign In for a connected account and displays the account info only when accessing the Backup section. Even if the user agreed to anonymous analytics data collection your email address or name is never sent with the analytics data.

Analytics

Our application may collect some anonymized usage data that are essential for us to deliver our services, to understand your needs, and to improve our services. Such as app launches, taps, clicks, scrolling information, in-app purchases, screen visits, session durations, or other information about how users interact with our app. These data are fully anonymized and aggregated and thus not linked to any particular user. The application may also collect crashes and performance reports so we can improve the stability and performance of our app.

The application does NOT collect any user-generated content. Such as your name, surname, email, photos, or anything you type within the app. Your entries and memories are truly private and fully under your control.

You can anytime decide to delete your data – it will be done automatically when you remove Thera application from your device.

We collect data you share when you contact us directly (email, telephone, etc.).  When you contact us via email we collect your email address and may collect your name or other contact details (ie. telephone number) if you provide us with them.

Purchase and financial data

Thera has no access to users’ Apple ID or Google ID and financial information they provide in the process of purchasing Thera subscription.

We do not collect and do not have access to your name, address, phone number, e-mail address, id number, credit card information, bank account details or anything else that can personally identify you while you make a purchase.

Purchases made through the Apple In-App purchase feature are subject solely to Apple’s terms and conditions and Apple Privacy Policy.

Purchases made through Google In-App are subject solely to Google Play Terms of Service and Google Privacy Policy.

We are not liable for any in-app purchases. You can request a refund directly from your App Store provider.

The controllers for your financial data are the entities listed above.

Google Analytics for Firebase (Google LLC.)

Amplitude (Amplitude Inc.)

Appsflyer (AppsFlyer Ltd.)

RevenueCat (RevenueCat, Inc.)

Firebase Crashlytics (Google LLC.)

Sentry (Functional Software, Inc)

Google OAuth (Google LLC.)

App’s Password

Password - is a feature in the app, provided for the user to improve their privacy. In order to use this feature, user must login using Google OAuth service, to make sure that user is able to recover access to the app in case of password loss.

Changes

We reserve the right, at our sole discretion, to modify or replace this Policy at any time. Any changes we may make to our privacy policy in the future will be posted on this page. You should check this page from time to time and take note of any changes.

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