Privacy Policy of Thera
This privacy notice for Thera Inc. ("Company," "we," "us," or "our"), describes how and why we might collect, store, use, and/or share your information when you use our services, such as when you:
- Download and use our mobile application (Thera), or any other application of ours that links to this privacy notice
- Engage with us in other related ways
Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use Thera application. If you still have any questions or concerns, please contact us at therapydiaries.app@gmail.com.
What information does the Application obtain and how is it used?
The Application does not provide an option to create an account therefore, we do not store nor have access to your entries and data. Your data are stored only locally on your device and all calculations are done on your device as well. You can optionally backup your data to Google Drive. Your backups are stored in your private cloud space and we donât have access to your backup files.
We obtain your email address when you request support via email or customer support contact form. We use your email only to contact you to provide support, feedback or important information.
Backup
We advise our users to regularly backup their data. Our users can choose to manually export the backup file and store it wherever they want or they can optionally make cloud backups. The cloud backups are kept in users' private cloud space where we have no access.
Google Drive Backups
Users can optionally backup their data using Google Drive. Their backups are stored in their private Google Drive space and count against their quota. We use a secure connection to your Google Account and data is safely stored in a folder where we nor other apps have access. View Google Privacy Policy at https://www.google.com/policies/privacy/
The email and name permissions are requested in order to display the account details within the app to inform users about the account which is being used for the backups. The app does not keep email addresses and names within the app. The app asks Google Sign In for a connected account and displays the account info only when accessing the Backup section. Even if the user agreed to anonymous analytics data collection your email address or name is never sent with the analytics data.
Analytics
Our application may collect some anonymized usage data that are essential for us to deliver our services, to understand your needs, and to improve our services. Such as app launches, taps, clicks, scrolling information, in-app purchases, screen visits, session durations, or other information about how users interact with our app. These data are fully anonymized and aggregated and thus not linked to any particular user. The application may also collect crashes and performance reports so we can improve the stability and performance of our app.
The application does NOT collect any user-generated content. Such as your name, surname, email, photos, or anything you type within the app. Your entries and memories are truly private and fully under your control.
You can anytime decide to delete your data â it will be done automatically when you remove Thera application from your device.
We collect data you share when you contact us directly (email, telephone, etc.). Â When you contact us via email we collect your email address and may collect your name or other contact details (ie. telephone number) if you provide us with them.
Purchase and financial data
Thera has no access to usersâ Apple ID or Google ID and financial information they provide in the process of purchasing Thera subscription.
We do not collect and do not have access to your name, address, phone number, e-mail address, id number, credit card information, bank account details or anything else that can personally identify you while you make a purchase.
Purchases made through the Apple In-App purchase feature are subject solely to Appleâs terms and conditions and Apple Privacy Policy.
Purchases made through Google In-App are subject solely to Google Play Terms of Service and Google Privacy Policy.
We are not liable for any in-app purchases. You can request a refund directly from your App Store provider.
The controllers for your financial data are the entities listed above.
OpenAI Services (OpenAI OpCo, LLC)
We utilize services provided by OpenAI to offer enhanced features and capabilities within our app, such as natural language processing, content generation, and other artificial intelligence-driven functions.
Data collected: The specific data sent to OpenAI may vary depending on the features utilized within the app, but it typically includes text inputs, user commands, and other content generated during the use of the app. We may also send anonymized usage data and device information to help improve the accuracy and performance of OpenAI's services.
Purpose of data collection: The data collected is used to generate responses, content, or to perform actions as requested by the user within the app. It also aids in enhancing the performance, accuracy, and reliability of the artificial intelligence-driven features provided by OpenAI.
Data anonymization and protection: OpenAI implements stringent measures to ensure that any data received is anonymized and protected. The integrity and confidentiality of your data are paramount, and practices are in place to safeguard against unauthorized access and usage.
Data storage and sharing: The data sent to OpenAI is processed and stored by OpenAI in accordance with their privacy practices. We do not retain a copy of the data sent to OpenAI within our systems. We do not share this data with any other third parties except as necessary to provide the app's functionality and as required by law.
Please refer to OpenAI's privacy policy for more information on how they collect, use, and protect your data.
Google Analytics for Firebase (Google LLC.)
- This service helps us to collect and analyze usage data in order to understand usage patterns and to improve the app.
- Data collected: various usage data, Firebase installation IDs, Analytics App Instance IDs, anonymized IP addresses, session durations, device models, operating systems, geography, in-app purchases, first launches, app opens, app updates
Amplitude (Amplitude Inc.)
- This service helps us to collect and analyze usage data in order to understand usage patterns and to improve the app.
- Data collected: various usage data, Amplitude installation IDs, Analytics App Instance IDs, anonymized IP addresses, session durations, device models, operating systems, geography, in-app purchases, first launches, app opens, app updates
Appsflyer (AppsFlyer Ltd.)
- This service helps us to collect and analyze usage data in order to understand usage patterns and to improve the app.
- Data collected: various usage data, Appsflyer installation IDs, Analytics App Instance IDs, anonymized IP addresses, session durations, device models, operating systems, geography, in-app purchases, first launches, app opens, app updates
RevenueCat (RevenueCat, Inc.)
- Revenuecat is a service provider that imposes the performance of the purchasing process.
- Data collected: various usage data, session durations, device models, operating systems, geography, in-app purchases, first launches, app opens, app updates
Firebase Crashlytics (Google LLC.)
- This service helps us to identify crashes and errors in our app. It helps us to improve the reliability and stability of the app.
- Data collected: Crashlytics Installation UUIDs, crash traces, device models, geography, operating systems
Sentry (Functional Software, Inc)
- This service helps us to identify crashes and errors in our app. It helps us to improve the reliability and stability of the app.
- Data collected: Installation UUIDs, crash traces, device models, geography, operating systems
Google OAuth (Google LLC.)
- Google OAuth is a service for registration and authentication provided by Google LLC and related to Google network
- Data collected: Different types of data listed in privacy policy of Google LLC
Appâs Password
Password - is a feature in the app, provided for the user to improve their privacy. In order to use this feature, user must login using Google OAuth service, to make sure that user is able to recover access to the app in case of password loss.
Changes
We reserve the right, at our sole discretion, to modify or replace this Policy at any time. Any changes we may make to our privacy policy in the future will be posted on this page. You should check this page from time to time and take note of any changes.